Who We Are and What This Policy Covers

Howdy! We are Short Term Rental Management, LLC, an Austin-based company focused on managing high-end short-term (vacation) rental properties in Austin, Texas. 

At STR Management, one of our main priorities is the privacy of our users. This Privacy Policy document explains the information we collect while you use our websites (www.STRManagement.com and https://www.austinvacay.com/) and how we use that information.

If you have additional questions or require more information about our Privacy Policy, contact us through email at info@strmanagement.com.

Web Addresses

This privacy policy applies to both www.STRManagement.com and affiliate website www.austinvacay.com/, which will be collectively referred to as STR Management for the remainder of this document.

The Data Collected and Why

Log Files

As a standard operating procedure, STR Management uses log files to record visits to our websites. All hosting companies do this as part of hosting services analytics. The information collected by log files includes: 

  • Internet protocol (IP) addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time stamp
  • Referring/exit pages
  • Number of clicks per session 

This data is not linked to any personally identifiable information. The purpose of collecting the data is to analyze trends, track user movements on the website, gather demographic information, and site administration.


When a user leaves comments on STR Management, we collect the data shown in the comments form. We also collect the user’s IP address and the browser user agent to aid in spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to verify if it is being used. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


We strongly recommend removing any embedded location data (EXIF GPS) from images before uploading them to STR Management. Location data can be extracted from images if downloaded by other visitors to the website.

Cookies and Web Beacons

STR Management uses ‘cookies’ to store information in order to optimize our users’ experience. ‘Cookies’ allow us to customize web page content based on our users’ browser type and/or other information. The information stored by ‘cookies’ includes: 

  • User preferences
  • Pages visited or accessed on our websites.

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Fraud Protection Service

STR Management uses Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third Party Advertisers

STR Management partners with third-party ad servers or ad networks whose advertisements and links appear on STR Management sites. These ads use ‘cookies,’ JavaScript, or Web Beacons to automatically collect user IP addresses. These technologies are used to measure the effectiveness of third-party advertising campaigns and/or personalize the advertising content on the websites you visit.

STR Management has no access to or control over the data collection technology used by third-party advertisers. Further, STR Management has no access to the data collected by third-party advertisers.

The Data Not Collected

Children’s Information

Keeping children safe and secure while using the internet is a top priority of STR Management. We encourage parents and guardians to observe, participate in, and/or guide the online activities of their children. Keep the Personal Identifiable Information of children confidential.

STR Management does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on any STR Management website, we strongly encourage you to contact us immediately. We will work to promptly remove such information from our records.

Third Party Privacy Policies

STR Management’s Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. This may include their practices and instructions about how to opt out of certain options. 

You can choose to disable cookies through your browser options. More detailed information about cookie management on specific web browsers can be found on the browsers’ respective websites.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our STR Management, we store the personal information you provide in your user profile. All users can see, edit, or delete personal information at any time (With the exception of usernames which cannot be changed). Website administrators can also see and edit this information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

The Rights You Have To Your Data

If you have an account on STR Management or have left comments, you can request to receive an exported file of the personal data we have stored about you, including any data you have provided to us. You can also request that we erase any personal data we store about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Online Privacy Policy Only

This privacy policy applies only to our online activities. This policy is only valid for visitors to our website with regard to the information shared and/or collect on STR Management. This policy does not apply to any information collected offline or via channels other than this website.


By using our website, you consent to our Privacy Policy and agree to its Terms and Conditions.