Who We Are and What This Policy Covers

We are Short Term Rental Management, LLC, an Austin-based company specializing in the management of upscale short-term vacation rental properties in Austin, Texas.

Our Commitment to Privacy

At STR Management, safeguarding our users’ privacy is of paramount importance. This Privacy Policy elucidates the information we collect during your interaction with our websites ( and and the purposes for which we employ this information.

For any further inquiries or to obtain additional details about our Privacy Policy, please reach out to us via email at

Privacy Practices of STR Management LLC

This Privacy Policy describes the privacy practices of STR Management LLC, its subsidiaries, and its related entities (referred to as “STR Management,” “we,” “our,” or “us”). It outlines how we collect, use, and disclose certain information.


This Privacy Policy applies to our interactions with our customers and visitors, including but not limited to property rentals, rental management, marketing of rental listings, provision of guest services, your use of STR Management websites or applications, social media, and advertisements or communications relating to any services we offer (“Services”). However, it excludes any STR Management services that state that they are offered under a different privacy policy.

Please note that this Privacy Policy does not extend to any third-party websites that may be accessible through a STR Management website, or to third-party websites on which STR Management advertises.

Web Addresses

This privacy policy applies to both and affiliate website, which will be collectively referred to as STR Management throughout this document.

The Data Collected and Why

Log Files: As part of our standard operational procedures, STR Management utilizes log files to record visits to our websites, a common practice among hosting service providers. The information gathered through log files includes:

  • Internet Protocol (IP) addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time stamp
  • Referring/exit pages
  • Number of clicks per session

Please note that this data remains unlinked to any personally identifiable information. The primary objectives for collecting this data encompass trend analysis, user navigation tracking, demographic insights, and site administration.

Comments: When users leave comments on STR Management, we collect data provided in the comments form. Additionally, we gather the user’s IP address and browser user agent to enhance spam detection capabilities.

Anonymized strings generated from email addresses (known as hashes) may be shared with the Gravatar service to verify their usage. For a comprehensive understanding of this service, please review the Gravatar service privacy policy at Once a comment is approved, the user’s profile picture becomes visible to the public within the context of their comment.

Media: We strongly recommend the removal of any embedded location data (EXIF GPS) from images before uploading them to STR Management. This precautionary measure ensures that location data cannot be extracted by other website visitors when downloading images.

Cookies and Web Beacons: To optimize our users’ experience, STR Management employs ‘cookies’ for storing information. ‘Cookies’ enable us to customize web page content based on users’ browser types and other relevant data. The information stored through ‘cookies’ encompasses:

  • User preferences
  • Pages visited or accessed on our websites

Should you choose to leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. This convenience eliminates the need to re-enter your details for subsequent comments, with these cookies having a one-year duration.

Upon visiting our login page, a temporary cookie is set to ascertain your browser’s acceptance of cookies. This cookie holds no personal data and is discarded upon closing your browser.

When you log in, we establish multiple cookies to retain your login information and screen display preferences. Login cookies persist for two days, while screen options cookies endure for a year. If you select the “Remember Me” option, your login will remain active for two weeks. Logging out of your account removes the login cookies.

In the event you edit or publish an article, an additional cookie is saved in your browser. This cookie contains no personal data and solely indicates the post ID of the recently edited article. It expires after one day.

Fraud Protection Service: STR Management utilizes Stripe for payment processing, analytics, and other essential business functions. Stripe collects identifying data related to devices connecting to its services, employing this information to enhance its service quality, particularly in fraud detection. For further insights into Stripe’s practices, please refer to its privacy policy at

Embedded Content from Other Websites: Articles featured on STR Management may include embedded content such as videos, images, and articles from external websites. Embedded content functions in the same manner as if you had visited the external website directly.

These external websites may collect data, employ cookies, utilize additional third-party tracking mechanisms, and monitor your interaction with the embedded content, particularly if you possess an account and are logged in on the external website.

Third Party Advertisers: STR Management collaborates with third-party ad servers and ad networks that display advertisements and links on our websites. These ads employ ‘cookies,’ JavaScript, or Web Beacons to automatically collect user IP addresses. These technologies serve to gauge the effectiveness of third-party advertising campaigns and personalize advertising content on the websites you visit.

It is important to note that STR Management has no access to or control over the data collection technology used by third-party advertisers. Furthermore, STR Management does not possess access to the data collected by third-party advertisers.

The Data Not Collected

Children’s Information: At STR Management, the safety and security of children using the internet is a paramount concern and we strive to adhere to the COPPA (Children’s Online Privacy Protection Act). We strongly encourage parents and guardians to oversee, engage in, and guide their children’s online activities, ensuring the confidentiality of Personal Identifiable Information pertaining to children.

Please be informed that STR Management does not knowingly collect any Personal Identifiable Information from children below the age of 13. Should you suspect that your child has inadvertently provided such information on any STR Management website, we earnestly request you to contact us immediately. We will expedite the removal of any such information from our records.

Third Party Privacy Policies: The Privacy Policy of STR Management does not extend to other advertisers or websites. Consequently, we recommend consulting the respective Privacy Policies of these third-party ad servers for more comprehensive insights. This consultation encompasses their practices and guidance on opting out of specific options.

Moreover, you retain the discretion to disable cookies through your web browser options. Detailed guidance on cookie management specific to various web browsers can be accessed on the respective browsers’ official websites.

Updates to the Privacy Policy

STR Management remains committed to updating this Privacy Policy as necessary. We will promptly inform users of any revisions, ensuring transparency in our data practices.

Contact Information

For privacy-related inquiries or requests, we invite users to reach out to us at

Online Privacy Policy Only

Kindly note that this privacy policy pertains exclusively to our online activities. It exclusively applies to visitors to our website concerning the information shared and/or collected on STR Management. This policy does not encompass any data collected offline or through channels distinct from this website.


By using our website, you express your consent to our Privacy Policy and agree to abide by its Terms and Conditions.